Return Policy
Return Eligibility
Items may be returned within a specified time period from the date of purchase, provided they are in original condition with tags attached and packaging intact.
Return Timeframe
Returns must be initiated within 30 days of purchase. Items must be unused and in their original packaging to be eligible for return.
Condition Requirements
To be eligible for return, items must be:
- Unused and in original condition
- In original packaging with tags attached
- Free from damage, stains, or alterations
- Accompanied by proof of purchase
Return Process
To initiate a return, please contact us using the information provided on our contact page. We will provide instructions for returning the item and processing your refund or exchange.
Refund Processing
Upon receipt and inspection of returned items, refunds will be processed to the original payment method within a reasonable timeframe. Shipping costs may not be refundable unless the return is due to an error on our part.
Exchanges
Exchanges may be available for items of equal value, subject to availability. Please contact us to discuss exchange options.
Non-Returnable Items
Certain items may not be eligible for return, including personalized or customized products, items damaged due to misuse, or items that have been altered.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. We recommend using a trackable shipping method for returns.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for replacement or refund at no additional cost to you.
Contact Information
For questions about returns or to initiate a return, please contact us at:
Email: help@thakreonqueflorn.world
Address: 20000 Hoover St, Detroit, MI 48205, United States